Request to HQ

Written by: Jennie Lorain on Jul 7, 2006 11:52 AM EDT

I've tried asking something in the comments, but it hasn't been answered, so I'm trying this. I'd like backup, please.

Last week, with only 20 minutes warning, we were told that the blog commenting was being shut down "for a server upgrade", for a week. Now we see this message:

NOTE: For discussions, Blog for America now uses DFA-Link technology.

And given that it comes at a time when we were expecting the regular Blog for America to be back up, and there hasn't been any other communication, one can only guess this means that the switch to DFA link for commenting is permenant.

Except that nobody actually came out and told us that. And as people are figuring it out, they having to ask, one at a time, how they can change their DFA-link name, which is often their full name not normally used in the Blog for America commenting, how to fix that. And, because this is a community, people are helping each other out with that.

But if this top-down decision has been made, could we at least get a little more help? We can't even READ anything at DFA-link without signing in, whereas we could read all of Blog for America, including the comments, without having a login.

I think there needs to be some more detailed explanation of this change, and answers to the Frequently Asked Questions, either posted on the front page of Blog for America, or linked from there. People should not have to log in to see it.

Again, can I please have some backup from other people who think this would be helpful, and indeed basic courtesy from what is supposed to be "our" organization? Can you help generate a list of questions that people who are not familiar with DFA-link and used to commenting and reading at Blog for America would need answered? Thanks.

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